Returns & Exchanges

At Geppetto's Toys, we want you to be delighted with your fashion finds; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the items are in their original condition to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place the unworn apparel in its original packaging, ensuring all boutique tags and labels remain intact.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing